INTERNATIONAL JOURNAL OF BUSINESS AND ADMINISTRATION RESEARCH REVIEW (IJBARR) (www.ijbarr.com) Bangalore-560083, INDIA. Print ISSN: 2348-0653 Online ISSN: 2347-856X CERTIFICATE OF PUBLICATION This is to Certify that Mr./Mrs./Ms./Dr. V.Jeyagowri, Dr.M.Latha Natarajan, Dr.M.Gurusamy has published research paper in " International Journal of Business and Administration Research Review (IJBARR) peer reviewed and refereed journal, Volume- 3, Issue- 11, October 2015, pp. 48-55." Paper Title:- " A STUDY ON CUSTOMER SERVICE SYSTEM IN TAMIL NADU TRANSPORT DEPARTMENT AT SALEM CITY BY USING STRUCTURAL EQUATION MODELLING. " Chief Editor Managing Editor