INTERNATIONAL JOURNAL OF BUSINESS AND ADMINISTRATION RESEARCH REVIEW (IJBARR) (www.ijbarr.com) Bangalore-560083, INDIA. Print ISSN: 2348-0653 Online ISSN: 2347-856X CERTIFICATE OF PUBLICATION This is to Certify that Mr./Mrs./Ms./Dr. Vijay G. Dhamore, Dr. B. Balaji has published research paper in " International Journal of Business and Administration Research Review (IJBARR) peer reviewed and refereed journal, Volume- 1, Issue- 11, September 2015, pp. 200-206." Paper Title:- " CUSTOMER ENGAGEMENT, SOCIAL MEDIA INFLUENCE AND LOYALTY IN ONLINE RETAIL SERVICESCAPE. " Chief Editor Managing Editor