INTERNATIONAL JOURNAL OF BUSINESS AND ADMINISTRATION RESEARCH REVIEW (IJBARR) (www.ijbarr.com) Bangalore-560083, INDIA. Print ISSN: 2348-0653 Online ISSN: 2347-856X CERTIFICATE OF PUBLICATION This is to Certify that Mr./Mrs./Ms./Dr. K. Sreedevi, Dr. T Rama Devi, Dr T N Murty has published research paper in " International Journal of Business and Administration Research Review (IJBARR) peer reviewed and refereed journal, Volume- 1, Issue- 11, September 2015, pp. 141-148." Paper Title:- " QUALITY OF SERVICES IN GENERAL INSURANCE SECTOR - AN EMPIRICAL ANALYSIS. " Chief Editor Managing Editor