INTERNATIONAL JOURNAL OF BUSINESS AND ADMINISTRATION RESEARCH REVIEW (IJBARR) (www.ijbarr.com) Bangalore-560083, INDIA. Print ISSN: 2348-0653 Online ISSN: 2347-856X CERTIFICATE OF PUBLICATION This is to Certify that Mr./Mrs./Ms./Dr. Dr.V.Maheshwar, Dr.B.Sridevi has published research paper in " International Journal of Business and Administration Research Review (IJBARR) peer reviewed and refereed journal, Volume- 1, Issue- 11, September 2015, pp. 112-118." Paper Title:- " CUSTOMER RELATIONSHIP MANAGEMENT - ITS CHALLENGES AND OPPORTUNITIES - A STUDY ON HPCL (LPG) AND OTHER THAN HPCL (LPG) DISTRIBUTORS IN KHAMMAM DISTRICT. " Chief Editor Managing Editor