INTERNATIONAL JOURNAL OF BUSINESS AND ADMINISTRATION RESEARCH REVIEW (IJBARR) (www.ijbarr.com) Bangalore-560083, INDIA. Print ISSN: 2348-0653 Online ISSN: 2347-856X CERTIFICATE OF PUBLICATION This is to Certify that Mr./Mrs./Ms./Dr. Shouvik Sanyal, Mohammed Wamique Hisam has published research paper in " International Journal of Business and Administration Research Review (IJBARR) peer reviewed and refereed journal, Volume- 6, Issue- 2, June 2019, pp. 53-65." Paper Title:- " A STUDY OF THE KEY FACTORS AFFECTING CUSTOMER SATISFACTION WITH SERVICES RENDERED AT SALALAH FREE ZONE, SULTANATE OF OMAN. " Chief Editor Managing Editor