INTERNATIONAL JOURNAL OF BUSINESS AND ADMINISTRATION RESEARCH REVIEW (IJBARR) (www.ijbarr.com) Bangalore-560083, INDIA. Print ISSN: 2348-0653 Online ISSN: 2347-856X CERTIFICATE OF PUBLICATION This is to Certify that Mr./Mrs./Ms./Dr. P.Karthikeyan has published research paper in " International Journal of Business and Administration Research Review (IJBARR) peer reviewed and refereed journal, Volume- 5, Issue- 4, October 2018, pp. 145-151." Paper Title:- " CUSTOMER RELATIONSHIP MANAGEMENT IN URBAN COOPERATIVE BANKS WITH REFERENCE COIMBATORE REGION IN TAMIL NADU. " Chief Editor Managing Editor