INTERNATIONAL JOURNAL OF BUSINESS AND ADMINISTRATION RESEARCH REVIEW (IJBARR) (www.ijbarr.com) Bangalore-560083, INDIA. Print ISSN: 2348-0653 Online ISSN: 2347-856X CERTIFICATE OF PUBLICATION This is to Certify that Mr./Mrs./Ms./Dr. Dr. N. Jamunarani, S.Sharmila has published research paper in " International Journal of Business and Administration Research Review (IJBARR) peer reviewed and refereed journal, Volume- 1, Issue- 16, December 2016, pp. 127-130." Paper Title:- " CUSTOMERS' PERCEPTION TOWARDS CUSTOMER RELATIONSHIP MANAGEMENT IN THE SELECT NEW GENERATION PRIVATE BANKS IN PUDUCHERRY. " Chief Editor Managing Editor